Common errors on Providers

If the process of a Provider creation ends in Error, usually is because a connection error with the AWS account.

You’ll find the Error status in the provider listing.

Here are the most common cases and the way to solve them.

1. The Account ID set does not have root access

In this case, by clicking the Fix button, you’ll be redirected to AWS again.

Be sure to be logged as a Root user.

2. Maximum Number of AWS Accounts Reached

AWS has an account limit that can prevent new ones.

Before retrying the process, increase that limit. Otherwise, the process will fail again.

3. Other errors

Other issues might happen and usually, they'll be solved by running the Connection to AWS again.

If the error remains and you've tried deleting the provider and creating a new one. Please, do not hesitate and report us an issue.