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Terms & Conditions

Last Updated: May 15th, 2024

Introduction​

Welcome to www.sleakops.com ("Website"), a service provided by Craftech-io, Inc. ("Company", "we", "us", or "our"). The Company is headquartered at 651 North Broad Street, Middletown, Delaware, USA.

These Terms and Conditions ("Terms") govern your access to and use of our Website and its associated services (collectively, "Service"). By accessing or using any part of our Service, you ("User", "you") agree to be bound by these Terms and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.

Please read these Terms carefully before accessing our Service. These Terms apply to all visitors, users, and others who access or use the Service. By agreeing to these Terms, you represent that you are at least 18 years old or of legal age to form a binding contract under applicable laws. If you are accessing and using the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case the terms "User", "you", or "your" shall refer to such entity.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms are important and affect your legal rights, so please read them carefully.

Communications​

By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you can cancel these communications by following the unsubscribe link or by emailing contact@sleakops.com.

Account Responsibilities​

You must register for an account to access and use certain features of our Service. By creating an account, you agree to:

  • Provide accurate, complete, and up-to-date information as requested on the registration form.
  • Update your information to maintain its accuracy and completeness.
  • Accept all risks associated with unauthorized access to your account resulting from your action or inaction.

Account Security​

You are responsible for safeguarding the password you use to access our Service and for any activities or actions under your account, whether your password is with our Service or a third-party service. You agree to:

  • Keep your password secure and confidential.
  • Notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
  • Not disclose your password to any third party.
  • Your account is personal to you and you may not transfer or make available your account to others. You are responsible for all activities that occur under your account, whether or not you know about them.

Account Restrictions​

You must not use another user's account or registration information for our Service without permission. Similarly, you may not permit anyone else to use your account. You may not use your account to engage in any unlawful activity or fraudulent purpose or to infringe on the rights of others.

Termination and Suspension​

We reserve the right to suspend or terminate your account, refuse any and all current or future use of our Service, and not provide any services to you if:

  • You breach any term of these Terms and Conditions.
  • We are unable to verify or authenticate any information you provide to us.
  • We believe that your actions may cause legal liability for you, our users, or us.
  • You are responsible for any content that you create, transmit, or display while using our Service and for the consequences of your actions by doing so.

Upon termination, your right to use the Service will cease immediately, and any data or content stored in your account may be inaccessible.

Purchases​

When you wish to purchase any service made available, you may be asked to supply certain information relevant to your Purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and other payment information.

All services listed are subject to acceptance and availability. We may refuse or be unable to process your booking if:

  • The service you selected is no longer available.
  • There is an error in the price or description of the service.

You represent and warrant that:

  • You have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase.
  • The information you supply to us is true, correct, and complete.

Subscriptions​

Details of the different subscription types, services included, and pricing are available on our Website and on AWS Platform. You can select the subscription that best fits your needs.

Subscription Enrollment via AWS Marketplace​

Subscription to the SleakOps platform is facilitated through the AWS (Amazon Web Services) Marketplace. By subscribing, you agree to have AWS bill you for the use of SleakOps services. The subscription will automatically renew at the end of each billing period, unless you or SleakOps cancel the subscription.

Payment and Billing Information​

All billing for SleakOps services will be processed by AWS. Charges for our services will appear as a separate item on your AWS invoice. SleakOps is not responsible for billing or the specific transaction details managed through the AWS Marketplace. By providing a payment method accepted by AWS, you confirm that you are authorized to use the designated payment method and that you permit us to charge your payment method for the total amount of your subscription including any applicable taxes and other charges.

AWS Account Billing​

Services from SleakOps will appear as a separate charge on your AWS account invoice. We are not responsible for the billing or the specific details of the transactions conducted through the AWS Marketplace.

AWS Terms and Conditions​

By using SleakOps, you acknowledge that the platform utilizes AWS as its cloud service provider. Therefore, you also agree to abide by the AWS Terms and Conditions, which are incorporated by reference into these Terms and Conditions of SleakOps. It is your responsibility to review and comply with AWS's Terms and Conditions.

Renewal and Cancellation​

You may cancel your subscription at any time either through your account settings on the SleakOps platform, via your AWS account settings, or by contacting us. Upon cancellation, your subscription will remain active until the end of the current billing period, but you will not be billed for the next period. You will not receive a refund for any remaining days in your current billing cycle. It's important to cancel your subscription before it renews if you do not wish to be charged for the next billing cycle.

Changes to Subscription Plans​

We reserve the right to modify, terminate, or otherwise amend our offered subscription plans. In the event of a plan modification, we will provide you with reasonable notice in advance via email or through a notice on our Website. If you do not agree with the changes, you may cancel your subscription as described above.

Free Trials​

We may offer a free trial period for a subscription to our services. Unless you cancel before the end of the trial period, the regular subscription fees will apply after the trial period ends. Details and conditions of any free trial will be communicated at the time of signing up.

Termination by Us​

We reserve the right to terminate your subscription if you fail to pay the subscription fees or otherwise comply with any of the terms of this Agreement. In such cases, you will not be entitled to any refund.

Content on the Platform​

Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other materials ("Content"). You are fully responsible for the Content that you upload, share, or otherwise make available via the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, you represent and warrant that:

  • The Content is yours, or you have the necessary rights to use it and grant us the rights and licenses as described in these Terms.
  • The posting of your Content does not infringe on the privacy rights, publicity rights, copyrights, contractual rights, or any other rights of any person or entity.

Content Moderation​

SleakOps has the right, but not the obligation, to monitor and edit or remove any Content provided by users. We may remove or restrict access to any Content posted on or through the Service at any time and without notice if we believe it violates our policies or the law. We also reserve the right to terminate the account of anyone found to be infringing on a copyright.

Liability for Content​

You retain any and all of your rights to any Content you submit, post, or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service.

Prohibited Uses​

In using our Service, you are prohibited from engaging in the following activities:

  • Using the Service for any unlawful purposes or in furtherance of illegal activities. International users agree to comply with all local laws regarding online conduct and acceptable content.
  • Posting or distributing content that infringes on any other intellectual property, privacy, or publicity right of another.
  • Transmitting any viruses, malware, or other types of malicious software, or links to such software, through the Service.
  • Engaging in activities that disrupt, undermine, or manipulate the integrity or functionality of any computer systems or networks used by SleakOps and its users.
  • Using bots, spiders, or other automated methods to access the Service for any purpose without our express written permission.
  • Bypassing the measures we may use to prevent or restrict access to the Service, including features that prevent or restrict use or copying of any content or enforce limitations on the use of the Service or the content therein.
  • Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service.
  • Taking any action that imposes, or may impose at our sole discretion, an unreasonable or disproportionately large load on our infrastructure.

Unauthorized Commercial Activities and/or Sales​

  • Using the Service for any commercial solicitation purposes, without prior written permission from SleakOps.
  • Advertising or offering to sell or buy any goods or services for any business purpose that is not specifically authorized.

False Information​

Creating or operating a false identity on the Service, impersonating another person or entity, or falsifying your affiliation with a person or entity.

Harassment and Abuse​

  • Engaging in any behavior that restricts or inhibits any other user from using or enjoying the Service, or that, as determined by us, may harm SleakOps or users of the Service or expose them to liability.
  • Publishing or posting other people's private information without their express authorization and permission.
  • Uploading, posting, hosting, or transmitting unsolicited email, SMSs, or "spam" messages.
  • Uploading, posting, hosting, or transmitting any content that includes code that is hidden or otherwise surreptitiously contained within the content which is unrelated to the content.

These activities are strictly forbidden and may result in immediate termination of your access to the Service, legal action against you, and potential civil and/or criminal penalties under applicable law. We reserve the right to investigate occurrences and prosecute any user or users who have participated in any such violations.

Analytics​

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • New Relic
  • Data Dog

Intellectual Property​

All content, features, and functionality of the Service, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the property of Craftech-io, Inc., its affiliates or its service providers, and are protected by international copyright and intellectual property laws. Unauthorized use may result in civil and criminal penalties.

Age Restrictions​

Our Service is intended only for those who are at least 18 years of age. If you are under 18, do not use the Service.

Our Service may contain links to third-party websites or services that are not owned or controlled by Craftech-io, Inc.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination​

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.

Governing Law​

These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to Terms​

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. It is your responsibility to review these Terms periodically.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Disclaimer and Limitation of Liability​

Disclaimer of Warranties and Force Majeure​

In no event shall Craftech-io, Inc. or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this Service, even if Craftech-io, Inc. or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

"AS IS" and "AS AVAILABLE" Disclaimer​

The services provided by SleakOps.com are available "AS IS" and "AS AVAILABLE" without any warranties or guarantees, either expressed or implied. Craftech-io, Inc. disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the service or the server that makes it available are free of viruses or other harmful components. Use of our services is at your sole risk.

Force Majeure​

Craftech-io, Inc. shall not be liable for any failure to perform its obligations under these Terms where such failure results from any cause beyond Craftech-io, Inc.'s reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation, acts of God, natural disasters, pandemic or epidemic, terrorism, war, or any government restrictions. Such force majeure events may result in the Service being temporarily unavailable, and we commit to making all reasonable efforts to mitigate the situation and restore the Service as soon as possible.

Contact Us​

If you have any questions about these Terms, please contact us: contact@sleakops.com