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Privacy Policy of SleakOps

Last Updated: May 15th, 2024

Welcome to SleakOps, operated by Craftech-io, Inc. ("us", "we", or "our"). Our service, accessible from www.sleakops.com ("Service"), is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through your use of our Service and applies to all visitors, users, and others who access the Service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use​

We collect several types of information for various purposes to provide and improve our Service.

Types of Data Collected:​

Personal Data​

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

This information enables us to provide you with a personalized experience, effectively respond to your requests, and improve our services.

Usage Data​

Usage Data is automatically collected when using the Service. This data may include details such as:

  • Your Device's Internet Protocol address (e.g., IP address)
  • Browser type and version
  • Pages of our Service that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers and other diagnostic data

Tracking & Cookies Data​

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. These technologies are used to enhance the efficiency and user-friendliness of our services; they enable us to improve our Service and your experience by allowing us to:

  • Remember your login details
  • Provide personalized content
  • Analyze how our Service is used
  • Types of cookies used may include:

Session Cookies: Necessary for the proper functioning of our Service, such as enabling you to log into secure areas.

Preference Cookies: Allow us to remember your preferences and various settings.

Security Cookies: Help us to ensure the security of your account.

Analytics Cookies and Beacons: Used to gather aggregated data about website traffic and how users interact with our website, enabling us to improve our Service and tailor it more to your needs.

By using the Service, you consent to the use of these technologies as described in our Cookies Policy. You have the option to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Use of Data​

We use your personal data to operate and manage our Service. This includes using your information to:

  • Register and manage your account.
  • Provide the services you request.
  • Communicate with you about your account or services you use.

Communication​

We use your personal data to contact you about updates, service changes, and promotional offers, if you have opted to receive these communications. This may include:

  • Emails about service updates or changes.
  • Promotional emails, if you have agreed to receive them.

Service Improvement​

We analyze how you use our services to help us improve and develop these services, and to enhance your overall experience. This involves:

  • Analyzing usage patterns to identify improvements.
  • Testing new features.

Compliance and Enforcement​

We use your data to comply with legal obligations and enforce our terms, including:

  • Responding to legal requests or preventing fraud.
  • Ensuring the security of our services.

Sharing Your Data​

We may share your data with:

  • Service providers who assist us with parts of our business operations.
  • Legal authorities when required by law.
  • Other parties in connection with a business transaction like a merger or sale.

Transfer of Data​

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data​

We may disclose your Personal Data in the good faith belief that such action is necessary to:

Business Transactions​

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement​

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Data​

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

Service Providers​

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

CI/CD Tools​

We may use third-party Service Providers to automate the development process of our Service.

GitLab CI/CD is provided by GitLab, Inc.:

  • GitLab CI (Continuous Integration) service is a part of GitLab that build and test the software whenever developer pushes code to application.
  • GitLab CD (Continuous Deployment) is a software service that places the changes of every code in the production which results in every day deployment of production.

For more information on what data GitLab CI/CD collects for what purpose and how the protection of the data is ensured, please visit GitLab CI/CD Privacy Policy page: https://about.gitlab.com/privacy/.

Payments​

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Our Service may contain links to third-party websites or services that are not owned or controlled by Craftech-io, Inc.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Age Restrictions​

Our Service addresses only for those who are at least 18 years of age. If you are under 18, do not use the Service.

Changes to Privacy Policy​

We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. It is your responsibility to review this Privacy Policy periodically.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised Privacy Policy.

Contact Us​

If you have any questions about this Privacy Policy, please contact us: contact@sleakops.com